Terms and Conditions
In using this website you are deemed to have read
and agreed to the following terms and conditions:
We are committed to protecting your privacy.
Authorized employees within the company on a need to know basis only use any
information collected from individual customers. We constantly review our
systems and data to ensure the best possible service to our customers. We do
not and will never give, sell, or disclose your personal information to a
third party for any reason.
Disclaimer Exclusions and
The information on this web site is provided on
an "as is" basis. To the fullest extent permitted by law, SRS:
-excludes all representations and warranties relating to this website and
its contents or which is or may be provided by any affiliates or any other
third party, including in relation to any inaccuracies or omissions in
this website and/or the Company's literature; and
liability for damages arising out of or in connection with your use of this
website. This includes, without limitation, direct loss, loss of business or
profits (whether or not the loss of such profits was foreseeable, arose in
the normal course of things or you have advised this Company of the
possibility of such potential loss), damage caused to your computer,
computer software, systems and programs and the data thereon or any other
direct or indirect, consequential and incidental damages.
SRS, its affiliates, agents, and employees, and all
persons acting on its or their behalf (collectively, SRS), disclaim any and
all liability for any errors, inaccuracies or incompleteness contained in
any datasheet or in any other disclosure relating to any product. SRS makes
no warranty, representation or guarantee regarding the suitability of the
products for any particular purpose or the continuing production of any
product. To the maximum extent permitted by applicable law, SRS disclaims
(i) any and all liability arising out of the application or use of any
product, (ii) any and all liability, including without limitation special,
consequential or incidental damages, and (iii) any and all implied
warranties, including warranties of fitness for particular purpose,
non-infringement and merchantability. Statements regarding the suitability
of products for certain types of applications are based on SRS's knowledge
of typical requirements that are often placed on said products in generic
applications. Such statements are not binding statements about the
suitability of products for a particular application. It is the customer's
responsibility to validate that a particular product with the properties
described in the product specification is suitable for use in a particular
application. Parameters provided in datasheets and/or specifications may
vary in different applications and performance may vary over time. All
operating parameters, including typical parameters, must be validated for
each customer application by the customer's technical experts. Product
specifications do not expand or otherwise modify SRS's terms and conditions
of purchase, including but not limited to the warranty expressed therein.
SRS products are not designed for use in medical, life-saving, or
life-sustaining applications or for any other application in which the
failure of the product could result in personal injury or death. Customers
using or selling SRS products not expressly indicated for use in such
applications do so at their own risk. No license, express or implied, by
estoppel or otherwise, to any intellectual property rights is granted by
this document or by any conduct of SRS. Product names and markings noted
herein may be trademarks of their respective owners.
Cash or Money Orders (US Banks or International
Postal Money Orders only, written in USD), all major Credit/Debit Cards via
PayPal are all acceptable methods of payment. Our Terms are payment in full
upon ordering. No orders will be shipped if any part of the order total is
generally shipped very quickly, usually within 24 hours. Once an order has
been shipped, it cannot be canceled or changed. It is best to contact us
ASAP if you need to cancel or modify an order.
We are a stocking warehouse. Most items are available for immediate
shipment. In the rare instance when an item is not available for immediate
shipment, we will do our best to have it drop-shipped from one of our
suppliers within the same timeframe as if we had shipped it ourselves.
Please understand that shipping delays in the shipping system itself are out
of our control, and many economy shipping methods do not advertise nor
guarantee a specific delivery timeframe or date of delivery. If your order
is time-sensitive, please contact us prior to making a purchase to receive
quotes on shipping services with guaranteed delivery dates.
Backorder and Out of Stock items
Occasionally, an item may be temporarily out of stock, or an item in
our catalog may be discontinued by the manufacturer. Backordered items in a
quantity of less than one third of the total value of an order will be
canceled and the remaining order shipped immediately, unless the backorder
condition is expected to be remedied within 3-5 business days. On
time-sensitive orders, we will notify you immediately of any backorder or
out of stock condition. If an item has been discontinued, we can not be
responsible for filling orders for quantities larger than our stock on hand.
All orders are shipped FOB, NY USA. Buyer is
responsible for shipping costs as stated on the website or quoted prior to
purchase. These shipping costs include the cost of protective packing
materials, actual shipping/handling costs, and insurance as deemed necessary by the
shipper, and are not negotiable.
International orders are welcome-
please contact us for shipping quotes prior to purchase, as there are
requirements by most payment processing companies with regards to tracking
and proof of delivery, and some economy shipping methods are not acceptable
to them due to lack of proper tracking.
There is a 14-day window for returns from time of purchase. Returned
items must be in new and perfect condition including all packaging, are
subject to a 20% restocking fee, with the remaining balance given as store
credit only. Items returned as defective will be exchanged for an identical
replacement item only; no substitutions allowed. Shipping and handling costs
are non-refundable once an order has entered the shipping system. Return shipping costs and
arrangements are the responsibility of the purchaser.
contact SRS to obtain an RMA number prior to returning any product. Return
shipments with no RMA displayed will be refused.
Due to the fact that there are many variables
involved in correct setup and maintenance of tube amplification equipment,
matched output tube sets carry a 30-day DOA warranty only. Any issues
related to tube failure after 30 days have passed from time of purchase must
be addressed with the tube manufacturer directly.
Due to the fact that
they can not be returned to stock and sold as new to another customer, there
are no returns accepted on electronic components once installed.
Items which need to be cut to size for a customer
such as textiles, bulk cable, etc. are not returnable.
Test equipment is excluded from our return policy. It
is warrantied to be free of manufacturer defects upon delivery and for
proper function for it's intended purpose. No refunds or exchanges for a
different type of device. Should test equipment manufactured by SRS be found
to have a manufacturer defect within 30 days of purchase, it will be
repaired or replaced with an identical item only, at the sole discretion of
Copyright and other relevant
intellectual property rights exists on all text relating to the Company's
services and the full content of this website.
SRS reserves the right to change these conditions
from time to time as it sees fit and your continued use of the site will
signify your acceptance of any adjustment to these terms. If there are any
made on our home page and on other key pages on our site. If there are any
changes in how we use our site customers' Personally Identifiable
Information, notification by e-mail or postal mail will be made to those
our web site 30 days prior to these changes taking place. You are therefore
advised to re-read this statement on a regular basis
These terms and
conditions form part of the Agreement between the Client and ourselves. Your
accessing of this website and/or undertaking of a purchase indicates your
understanding, agreement to and acceptance, of the Disclaimer Notice and the
full Terms and Conditions contained herein.
©SRS 2003, 2015 All Rights